Your order is subject to the following terms and conditions (unless you have made special arrangements directly with us). These may change from time to time, but your order shall be subject to the version of the terms and conditions on this Website when you place your order. Pearson offers a range of online products and services. These terms and conditions apply to all online products and services in addition to the terms shown at their respective sites. If there is a conflict, the respective sites terms shall take precedence. Some subscription products are offered in different versions, or as a menu consisting of components that you may select. In this case, the prices and conditions are as set out in the specific terms. In the event that you require us to provide any additional training and/or consultations or additional content packages, you agree to pay for these at our then current rates; and they will be subject to the respective terms and conditions (as amended from time to time).
We will do our best to fulfill your order, but we cannot guarantee it. Where we make the product available to you through a third party fulfillment provider, we may provide you with an electronic redemption code that will allow you to download the product from the third party site. The third party site may require registration and may require you to accept their terms and conditions, which will apply to your use of the site and our product through it. The electronic redemption code will not be valid for redemption indefinitely. You should redeem it as soon as possible after receiving it, and you accept that it may expire if you do not redeem it within 30 days of reception. Each individual purchase is for use only by the person who bought the item.
The prices are as stated from time to time on this Website and are subject to change without notice. If there are any post and packing charges, these will also be indicated separately on the invoice you will receive on supply/with the goods or on your digital receipt. The price stated on our Website is inclusive of any applicable value added or other sales tax. We will show a breakdown of sales or value added tax (as applicable) applied to the whole order in your invoice and on the purchase summary page before you confirm your order. We have no control over whether your bank will charge you any transaction fee or any other fee. You are responsible to pay any such fees and we are not liable for them.
All credit/charge card payments are subject to authorization by the card issuer. If your payment is not authorized, we will cancel your order (and notify you that we have done so). Online resources or digital files for download, or similar services, will only be made available to you once your payment has been authorized, unless we have agreed credit terms with you.
By submitting your order, you agree that we may process your order and begin the service immediately. If you are a consumer, you have a statutory right to cancel your order and obtain a refund, but this is subject to the following condition: 1.You may only cancel your order for a refund if you have contacted Pearson within 7 working days after you have completed your online purchase and have not redeemed the code/downloaded the file. Please notify the Customer Service team at firstname.lastname@example.org if you wish to cancel your order, or to request a refund for a product or service. If you are unable to complete the download process or wish us to provide a replacement for a file that is defective, please contact our Customer Service team at email@example.com .Where this is due to our default, we will replace or refund the download. Where we use a third party fulfillment provider to give you access to a product, we may direct you to their customer services team.
By submitting your order, you agree that we may process your order and begin the service. We will process your order upon receipt, but we do not guarantee immediate response or availability of service. You are responsible for all hardware, software, network availability and Internet connectivity required to access and/or use the product. We will provide you with a specification of the hardware and software required to use a product on request.
We may decide to discontinue this Website, or any part of it, or make substantial changes to it at any time without notice. We are also not obliged to provide all support services indefinitely.
Our registered office address is:
Pearson India Education Services Private Limited
Elnet Software City
TS-140, Block 2 & 9
Rajiv Gandhi Salai, Taramani